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Made to order
Woven in Northern Italy
Sewn in our own ateliers
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Shipping

Shipping Costs per Order

  • Poland, Germany

    Up to € 99.99 – € 5.95
    From € 100 – complimentary shipping

  • Austria, Belgium, Czech Republic, Denmark, France, Ireland, Luxembourg, Monaco, Netherlands, Portugal, Spain

    Up to € 499.99 – € 9.50
    From € 500 – complimentary shipping

  • Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Hungary, Italy, Latvia, Liechtenstein*, Lithuania, Malta, Norway*, Romania, Slovakia, Slovenia, Sweden, Switzerland*, United Kingdom*

    Up to € 499.99 – € 15.00
    From € 500 – complimentary shipping

  • Israel*

    € 45.00 – regardless of order value

Customers from countries not listed can direct their individual inquiries to our customer service.

*For deliveries to Switzerland and non-EU countries, additional customs duties, taxes, and fees apply and must be paid directly to the shipping company upon receipt. Orders to non-EU countries are shown and processed without VAT in the shopping cart. For more information, please visit https://ec.europa.eu, for import tax information https://auskunft.ezt-online.de, and specifically for Switzerland https://xtares.admin.ch.

General Information on Shipping Methods

Parcel Shipping with DHL

to all countries except Poland, Denmark, Switzerland and Israel

  • Parcel tracking directly via DHL
  • Delivery to your doorstep
  • Delivery to parcel stations and post offices possible

Parcel Shipping with InPost

within Poland

  • Parcel tracking directly via InPost

Parcel Shipping with FedEx

to Denmark, Switzerland and Israel

  • Parcel tracking directly via FedEx
  • Delivery to your doorstep

Transport Damage

In the event of transport damage, please note the following points:

Shipping Parcels

  • If the damage is already visible on the outside of the package, refuse acceptance or ensure that the goods are undamaged before accepting the package.
  • In any case, please contact our customer service directly and report the transport damage.
  • The case will then be clarified with the shipping partner, and you will receive a replacement delivery or a refund of the amount already paid.
  • If one or more items in your order show transport damage, we deeply regret this and strive for the quickest possible resolution.

We ask for your understanding if the processing takes some time.

The processing time also depends on third parties (shipping partners).